A funny thing happened to me at work yesterday.
We had a substitute manager because one is out on sick leave and the other had meetings all day. In walks Troy. Cute, indie-rock-looking, aviators-and-skinny-tie-wearing Troy. He was a breath of fresh air, let me tell you. So, we shot the breeze, found out his girlfriend is getting her premed in the Cayman Islands, found out he kind of hates his job, too, and basically just wasted the day. It was glorious.
But every glorious day has its dark spot.
This customer came in at about 10:30 AM. Tall, tattooed, Hispanic (not that that really matters except that he had a thick accent and I found it difficult to understand him). He had a credit card payment slip and a blank check from a relative, his dad, I think. He asked, "If he wants to make this check out for more than the payment amount and get cash back, can he do it?" I said he could, and then he starts to make the check out himself. I told him that I couldn't give him the money. His dad would have to be present. So he gave me this look that said, "I'm gonna gut you," and he left, cursing under his breath.
That was odd.
He comes back in. He mumbles something at me and I ask him to repeat himself. He says it louder and I still don't understand it. I ask him to repeat himself and he shouts each word at me. He wanted to know if his dad called us and told us it was okay, could I do it? I told him no. His dad would have to be present. So he flips out, goes, "Maaan, fuck you! Fuck this place. That's fucking stooopid." I said, "Excuse me! You don't need to be using that kind of language in here." And he said, "Fuck you." So I told him to leave. He says, "What are you gonna do?" I told him I'd call the cops. And then he called me "fucking pussy bitch" and left.
Well, Debbie, our Customer Service Leader, goes charging after him and follows him outside. She apparently told him never to come back. He said, "fuck you" to her, and she warned him not to use that language. He said it again and she told him that his mother should have beaten the shit out of him when he was little.
This is why she's my hero! So now if we see him again, no one will wait on him and we'll call the cops. And I'll be the first in line to be the "fucking pussy bitch" who picks up the phone.