Thursday, September 24, 2009

[Expletive Deleted] x 3...

A funny thing happened to me at work yesterday.

We had a substitute manager because one is out on sick leave and the other had meetings all day. In walks Troy. Cute, indie-rock-looking, aviators-and-skinny-tie-wearing Troy. He was a breath of fresh air, let me tell you. So, we shot the breeze, found out his girlfriend is getting her premed in the Cayman Islands, found out he kind of hates his job, too, and basically just wasted the day. It was glorious.

But every glorious day has its dark spot.

This customer came in at about 10:30 AM. Tall, tattooed, Hispanic (not that that really matters except that he had a thick accent and I found it difficult to understand him). He had a credit card payment slip and a blank check from a relative, his dad, I think. He asked, "If he wants to make this check out for more than the payment amount and get cash back, can he do it?" I said he could, and then he starts to make the check out himself. I told him that I couldn't give him the money. His dad would have to be present. So he gave me this look that said, "I'm gonna gut you," and he left, cursing under his breath.

That was odd.

He comes back in. He mumbles something at me and I ask him to repeat himself. He says it louder and I still don't understand it. I ask him to repeat himself and he shouts each word at me. He wanted to know if his dad called us and told us it was okay, could I do it? I told him no. His dad would have to be present. So he flips out, goes, "Maaan, fuck you! Fuck this place. That's fucking stooopid." I said, "Excuse me! You don't need to be using that kind of language in here." And he said, "Fuck you." So I told him to leave. He says, "What are you gonna do?" I told him I'd call the cops. And then he called me "fucking pussy bitch" and left.

Well, Debbie, our Customer Service Leader, goes charging after him and follows him outside. She apparently told him never to come back. He said, "fuck you" to her, and she warned him not to use that language. He said it again and she told him that his mother should have beaten the shit out of him when he was little.

This is why she's my hero! So now if we see him again, no one will wait on him and we'll call the cops. And I'll be the first in line to be the "fucking pussy bitch" who picks up the phone.



Kathy said...

I'd report him and turn over the video tape to the cops. Another friend of mine works for Best Buy and that is what they do. They actually get a restraining order if they have the crazy nutball's contact info. They have restraining orders on 10-12 people at a time. They keep the files right behind the front desk and they just immediately call the cops if any of their favorite nutballs come in. I couldn't believe that they had such a high number but apparently, this is not a lot. Most stores have 20-30. My jaw dropped. I underestimate the crazy population.

Viewtiful_Justin said...

Me, too! The thing is, we don't have his contact info...since he's not really the customer.

Argent said...

Ha! There was me thinking banking sounds like a nice quiet job! Mind you, I worked in a call centre once and you got some real grade A-1 a-holes calling in sometimes. At least, I didn't have to see them! Way to go, not kicking him in the 'nads.

KellyMellyBoBellyBananaFanna said...

ohmygosh, justin. thank goodness he didn't pull anything crazier. what a nutcase.

hey, i meant to ask you what you thought about this... did you hear about that teller that tackled that bank robber (apprehended him for the police) recently than was fired for going against policing of engaging robbers. isn't that insane?!


Viewtiful_Justin said...

That's horrifying, Kelly. I mean, it was stupid of them, to be sure...but to be FIRED?! Lame.